Patient Care Assistant|MGH-Emergency Department

Massachusetts General Hospital; Boston (MA); On-site; USD 29,000 - 36,000; Full time

Job summary

Mass General Brigham is seeking a Patient Care Assistant for the Emergency Department. The role supports licensed staff by assisting with basic patient care, vitals, and daily living activities in a Level I trauma center.

The position requires strong communication, basic medical knowledge, and the ability to lift up to 35 pounds. Onsite schedule includes 3x12-hour day shifts and rotating holidays/weekends at 267 Charles Street.

Qualifications

• High School Diploma or Equivalent preferred.
• Strong patient/customer service skills.
• Knowledge of medical terminology.
• Ability to lift up to 35 pounds.

Responsibilities

• Performs vital signs, weights, scores and outputs with accuracy.
• Completes documentation in the medical record.
• Interacts with patients and families effectively.
• Assists with daily living activities including bathing, dressing and eating.

Skills

Patient care

Customer service

Medical terminology

Lifting up to 35 lbs

Education

High School Diploma or equivalent

Tools

Electronic Medical Records

Job description

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummarySchedule36 hours per week | (3) 12-hour shiftsDay shift | 7 am – 7 pmRotational holiday and weekend schedule requiredThe Opportunity: Patient Care Assistant – The Emergency DepartmentThe Emergency Department is a Level I Adult, Pediatric and Burn Trauma Center. It spans the ground floor of 3 buildings and is divided into several areas, including pediatric and psychiatric areas.Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.Does this position require Patient Care? YesEssential Functions-Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.-Completes all documentation in the medical record as required.-Interacts with patients and their families effectively.-Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.-Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.-Listens to any health concerns patients may have and report those concerns to the nurses.QualificationsEducationHigh School Diploma or Equivalent preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsBasic Life Support [BLS]Certified Medical Assistant [National Certification]Nursing Assistant/Patient Care Technician [National Certification] preferredNursing Assistant- preferredExperienceExperience working in patient care/elder care 0-1 year preferredKnowledge, Skills and Abilities- Ability to understand and follow written and oral instructions.- Knowledge of medical terminology.- Strong patient/customer service skills.- Ability to lift up to 35 pounds.- Proficient in computer skills to work efficiently with electronic medical records.Additional Job Details (if applicable)Remote TypeOnsiteWork Location267 Charles StreetScheduled Weekly Hours36Employee TypeRegularWork ShiftDay (United States of America)Pay Range$20.58 - $26.58/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.