Patient Observer| MGH-Emergency Department

1200 The General Hospital Corporation; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking a Patient Observer for the Emergency Department. The role involves 24 hours per week across two 12-hour night shifts (7:00 pm – 7:30 am) with rotating holidays and weekends.

The position requires vigilance, clear English communication, and the ability to remain calm under pressure. Responsibilities include constant patient observation, documenting care, handing off status to staff, and assisting with patient feeding as directed by the RN.

Qualifications

• Education: High School Diploma or Equivalent preferred.
• Experience: 0-1 year in healthcare preferred.
• Ability to read, write and speak English clearly.

Responsibilities

• Maintain constant observation of patient.
• Document the care of patient under observation.
• Keep nurse informed of changes in the patient's condition.
• Assist patient in the event of a fall.
• Receive and provide detailed handoff information from/to staff regarding the patient and their status.
• Assist with feeding patient(s) as directed by the RN.

Skills

Stay alert

Calm patients

English fluency

Education

High School Diploma or Equivalent

Job description

Job Summary

Schedule 24 hours per week | (2) 12-hour shifts Nights | 7:00 pm – 7:30 am Rotational holiday and weekend schedule

The Opportunity: Patient Observer – Emergency Department

Essential Functions

• Maintain constant observation of patient.
• Document the care of patient under observation.
• Keep nurse informed of changes in the patient's condition.
• Assists patient in the event of a fall.
• Receives and provides detailed handoff information from/to staff regarding the patient and their status.
• Assists with feeding patient (s) as directed by the RN.

Qualifications

Education High School Diploma or Equivalent preferred

Licenses and Credentials

Experience some healthcare experience 0-1 year preferred

Knowledge, Skills and Abilities

• Ability to remain alert for extended periods of time.
• Ability to verbally calm patients.
• Ability to perform calmly and quickly in stressful situations.
• Ability to read, write and speak English clearly.

Additional Job Details (if applicable)

Remote Type Onsite

Work Location 267 Charles Street

Scheduled Weekly Hours 24

Employee Type Regular

Work Shift Night (United States of America)

Pay Range

$17.71 - $24.28/Hourly

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.