Patient Observer & Advocate | 12-Hour Day Shift

IHA; Springfield (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Career growth

Award-winning hospitals

Job summary

Mercy Medical Center in Springfield, MA is seeking a Patient Observer/ Advocate to join our team. The role supports physicians with observation and reporting of patients with varied medical conditions while assisting with ED operations and patient comfort.

The position requires high school diploma or GED, CPR/BLS certification, and ability to pass screenings. 36-hour weekly schedule on day shift includes every other weekend and holidays. Great benefits start day one.

Qualifications

• Must possess a minimum of a high school diploma/GED.
• Ability to pass drug screenings and background checks.
• CPR/ Basic Life Support certification required.
• American Red Cross (Preferred).
• American Heart Association (accepted).
• Assault Reduction Training.

Responsibilities

• This critical role performs various duties related to patient assistance and experience, patient transportation and the cleaning and stocking of the Emergency Department.
• Responsible for constant bedside observation of patients
• Accurate reporting of all observations made on patients.
• Meets/greets patients/families/visitors in a pleasant manner assisting them with comfort needs throughout their hospital stay.
• Able to show compassion for the human spirit and mind, advocacy and transparent communication with patients and families.
• Other duties as assigned by the Nurse Manager

Skills

Compassion

Observation

Communication

Education

High school diploma or GED

CPR/BLS certification

Assault Reduction Training

American Red Cross preferred

American Heart Association accepted

Job description

Mercy Medical Center in Springfield, MA is seeking a Patient Observer/ Advocate to join our team. The role supports physicians with observation and reporting of patients with varied medical conditions while assisting with ED operations and patient comfort.

The position requires high school diploma or GED, CPR/BLS certification, and ability to pass screenings. 36-hour weekly schedule on day shift includes every other weekend and holidays. Great benefits start day one.