Patient Observer & Advocate — 12-Hour Day Shift

Trinity Health; Des Moines (CA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance starting day one

Career growth opportunities

Award-winning hospital departments

Job summary

Mercy Medical Center is seeking an experienced Patient Observer/Advocate to join our team. The role supports physicians with patient observation and reporting across a variety of medical conditions in a fast-paced ED setting.

The position involves patient assistance, transportation, bedside observation, and ensuring comfort for patients and families. Strong communication and compassionate care are essential, with duties assigned by the Nurse Manager.

Qualifications

• High school diploma or GED required.
• Ability to pass drug screenings and background checks.
• CPR/BLS certification required.
• American Red Cross certification preferred.
• American Heart Association certification accepted.
• Assault Reduction Training.

Responsibilities

• Provide patient observation and ensure patient comfort and safety.
• Assist physicians with observation and reporting of patients.
• Transport patients as needed and assist ED operations.
• Greet and assist patients, families, and visitors with compassion.
• Communicate observations clearly to nursing staff and clinicians.

Job description

Mercy Medical Center is seeking an experienced Patient Observer/Advocate to join our team. The role supports physicians with patient observation and reporting across a variety of medical conditions in a fast-paced ED setting.

The position involves patient assistance, transportation, bedside observation, and ensuring comfort for patients and families. Strong communication and compassionate care are essential, with duties assigned by the Nurse Manager.