Patient Observer FT Days

Trinity Health; Des Moines (CA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance starting day one

Career growth opportunities

Award-winning hospital departments

Job summary

Mercy Medical Center is seeking an experienced Patient Observer/Advocate to join our team. The role supports physicians with patient observation and reporting across a variety of medical conditions in a fast-paced ED setting.

The position involves patient assistance, transportation, bedside observation, and ensuring comfort for patients and families. Strong communication and compassionate care are essential, with duties assigned by the Nurse Manager.

Qualifications

• High school diploma or GED required.
• Ability to pass drug screenings and background checks.
• CPR/BLS certification required.
• American Red Cross certification preferred.
• American Heart Association certification accepted.
• Assault Reduction Training.

Responsibilities

• Provide patient observation and ensure patient comfort and safety.
• Assist physicians with observation and reporting of patients.
• Transport patients as needed and assist ED operations.
• Greet and assist patients, families, and visitors with compassion.
• Communicate observations clearly to nursing staff and clinicians.

Job description

Employment Type:

Full time

Shift:

12 Hour Day Shift

Description:

Trinity Health Of New England is looking for an experienced Patient Observer/ Advocate; PO to join our team at Mercy Medical Center. This person is responsible for assisting physicians while providing exceptional observation and reporting of patients with a variety of medical conditions.

What you will do

• This critical role performs various duties related to patient assistance and experience, patient transportation and the cleaning and stocking of the Emergency Department.
• Responsible for constant bedside observation of patients
• Accurate reporting of all observations made on patients.
• Meets/greets patients/families/visitors in a pleasant manner assisting them with comfort needs throughout their hospital stay.
• Able to show compassion for the human spirit and mind, advocacy and transparent communication with patients and families.
• Other duties as assigned by the Nurse Manager

Minimum Qualifications

• Must possess a minimum of a high school diploma/GED.
• Ability to pass drug screenings and background checks.
• CPR/ Basic Life Support certification required.
  • American Red Cross (Preferred)
  • American Heart Association (accepted)
• Assault Reduction Training

Schedule

• Full-Time
• 36 hours day shift , 7:00 a.m. to 7:30 p.m.
• Must work every other weekend and holiday as scheduled.

Ministry/Facility Information

• Great benefits and Health Insurance Coverage—starting Day One!
• Career growth and advancement potential
• Award-winning Hospitals and Departments

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.