Patient Navigator | Pediatrics Clinic

CentraCare Health; Saint Cloud (MN); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

PTO

Retirement plan

Employee discounts

Job summary

CentraCare Health is seeking a Patient Navigator to coordinate services and outreach for underserved patients in the community. This role acts as a liaison between patients and various healthcare providers, building trusting relationships to connect patients with appropriate resources within the local system.

The position focuses on removing barriers to access across multiple settings, working with a multidisciplinary team to efficiently navigate complex healthcare systems and improve timely

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience navigating complex healthcare systems required.
• Awareness of barriers for uninsured and underinsured patients preferred.
• Knowledge of local social services and community resources preferred.
• Experience with electronic health records (Epic preferred) to document patient encounters.

Responsibilities

• Coordinate services and outreach for underserved patients in the community.
• Serve as a liaison between patients and various healthcare services.
• Help patients overcome barriers to accessing healthcare across multiple settings.
• Work with a multidisciplinary team to efficiently navigate complex healthcare systems.

Skills

Verbal communication

Written communication

Healthcare navigation

Patient outreach

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

The Patient Navigator is responsible for the coordination of services and outreach for underserved patients in the community. This role will serve as a liaison between patients and different healthcare services, fostering trusting relationships focused on connection points within the local community and our system. The position will focus on helping patients overcome barriers to accessing healthcare services across multiple settings. The Patient Navigator's duties will be performed in a manner which promotes a multidisciplinary team concept and displays efficient and effective navigation of complex healthcare systems.

Schedule:

• Full-time | 64 hours every two weeks | St. Cloud
• Day shift | 8am-4:30pm | Monday - Friday

Pay & Benefits:

• Starting pay begins at $22.85 per hour; exact wage determined by years of related experience
  • Pay range:$22.85-$34.25 per hour
• Tuition reimbursement and college grant programs available
• Full-time benefits: Medical, dental, PTO, retirement, employee discounts and more!

Qualifications:

• High school diploma or equivalent required
• At least 3- 5 years of experience in navigating complex healthcare systems required
• Awareness of barriers for uninsured and underinsured patients preferred
• Knowledge of social services and community resources at the local, county, and state level for patients preferred
• Experience working with electronic health records (EPIC in particular) to document patient encounters preferred
• Strong verbal and written communications skills preferred
• If LPN:
  • Graduate of an accredited school of nursing required
  • Current licensure as a Licensed Practical Nurse (LPN) in the State of Minnesota required
  • Current American Heart Association (AHA) BLS Healthcare Provider cared required per established policy
• CMA/RMA:
  • Graduate of an accredited Medical Assistant program within 6 months of hire
  • Current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) with one of the following:
    • American Association of Medical Assistants (AAMA)
    • American Medical Technologists (AMT)
    • NCMA through National Center for Competency Testing (NCCT)
    • National Healthcareer Association (NHA)
    • American Registry of Medical Assistants (ARMA):
      • Must provide proof of pass notification prior to start with verification of official certification or registration within 3 months of exam date.
• Current American Heart Association (AHA) BLS Healthcare Provider cared required per established policy

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.