Patient Navigator - Neurology - Physician Practice

Hackensack Meridian Health Inc.; Neptune Township (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

Hackensack Meridian Health’s Neurology Outpatient team seeks a Patient Navigator to optimize the patient journey, remove barriers, and empower patients with resources to confidently manage their care, appointments, and follow-ups.

Under the direction of practice leadership, you will support the clinical team, streamline workflows, and enhance the patient experience while ensuring clear communication between patients and providers.

Qualifications

• Minimum of a Bachelor's Degree.
• Minimum 2 years as a Registered Nurse.
• Proficient Computer Skills that may include, but are not limited to, Google Suite Platforms.
• Excellent written and verbal communication skills.
• Strong organizational and critical thinking skills.
• Must be organized and have the ability to multitask, working in a fast-paced environment.
• Must have the ability to work independently, but also in a team environment.

Responsibilities

• Role focuses on optimizing the patient journey and driving positive outcomes.
• Act as a dedicated advocate, streamlining care processes and facilitating communication between patients and providers.
• Provide key support to the clinical team, ensuring a smooth, coordinated workflow and greater patient satisfaction.

Skills

Excellent written and verbal communc|?

Education

Bachelor's Degree

NJ State Professional Registered Nurse License

Tools

EPIC

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Patient Navigator, Neurology Outpatient plays a central role in optimizing the patient journey and driving positive outcomes. By acting as a dedicated advocate, the Navigator streamlines the care process by eliminating barriers, facilitating communication between patients and providers, and empowering patients with the resources to manage their treatment confidently. This role is crucial for enhancing the patient experience, improving clinical outcomes, and enhancing overall practice efficiency. Under the direction of practice leadership, the Navigator provides key support to the clinical team, ensuring a smooth, coordinated workflow and greater patient satisfaction.

Education, Knowledge, Skills and Abilities Required:

• Minimum of a Bachelor's Degree.
• Minimum 2 years as a Registered Nurse.
• Proficient Computer Skills that may include, but are not limited to, Google Suite Platforms.
• Excellent written and verbal communication skills.
• Strong organizational and critical thinking skills.
• Must be organized and have the ability to multitask, working in a fast-paced environment.
• Must have the ability to work independently, but also in a team environment.

Education, Knowledge, Skills and Abilities Preferred:

• Experience with EPIC record system.

Licenses and Certifications Required:

• NJ State Professional Registered Nurse License.