Patient Navigator (Hybrid)

Erie Family Health Centers; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full Benefits Package

PTO 15 days

Eight holidays

401(k) matching

Job summary

Erie Family Health Centers seeks a dedicated IBCCP Patient Navigator to enroll patients, provide navigation for high‑risk and newly diagnosed cancer patients, and coordinate supportive programs for survivors and those in treatment. The role requires a High School diploma and an AA/AS in health education or related field, with bilingual English/Spanish a plus.

Proficiency in MS Word, Excel, and Outlook is expected; Cornerstone EMR experience is a plus.

Qualifications

• Proficiency with MS Word, Excel and Outlook.
• Experience with electronic medical records, Cornerstone is a plus.
• Bachelor’s degree not required; AA/AS in health field preferred.

Responsibilities

• Enroll patients in IBCCP and track caseload and billing.
• Provide case management for cancer patients with RN oversight.
• Offer patient navigation for high risk and newly diagnosed patients.
• Assist patients in understanding diagnoses, treatments, and available resources.
• Coordinate support groups and cancer survivor events.

Skills

MS Word

Excel

Outlook

Education

AA/AS in Community Health or Health Education

LPN

MA

Tools

Cornerstone

Job description

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Care Coordination team! The IBCCP Patient Navigator is responsible for enrolling patients into IBCCP, providing patient navigation for high risk or newly diagnosed patients, and coordinating support groups and events for cancer survivors and those in treatment.

At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.

Compensation is based on each candidate’s experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.

Main Duties & Responsibilities

• Enroll patients in IBCCP, tracks bills/budget/caseload, enters into Cornerstone
• Provides case management to IBCCP enrollees diagnosed with cancer, works with RN to ensure oversight.
• Provides patient navigation for high risk and newly diagnosed cancer patients, primarily breast cancer, but can include colorectal and cervical cancers as well
• of cases.
• Assist patients in understanding diagnosis, treatment options and resources available internally and external to the organization and maintains current knowledge of available resources within the community.
• Coordinates several support groups and events including 2 monthly support groups for breast cancer, two yearly mobile salons that provide items for women in treatment, and 1 yearly cervical cancer and breast cancer event.
• Other duties as assigned

Qualifications

Education

• High School diploma or equivalent required
• Minimum of A.A/A.S in Community Health or Health Education, LPN, MA, or equivalent preferred.
• Bilingual (English/Spanish) required (May be required to assist or work with non-English/Spanish only speaking patients and/or guests)

Skills And Knowledge

Required

• At least 2 years in a healthcare setting
• Proficiency using MS Word, Excel, and Outlook
• Experience using electronic medical records, familiarity with Cornerstone is a plus

Preferred

• Experience with special populations, especially cancer care population preferred, or the strong desire to learn this population in a short period of time.
• Bilingual (English/Spanish) is a plus.

The Erie Advantage Pledge

Working Together For What Matters Most

Erie makes a pledge that all current and future employees can feel confident that:

• Our mission, vision, and values unite us.
• Our voices matter.
• We do things well.
• Our inclusive culture promotes balance and belonging.
• We find our career sweet spot at Erie.