Patient Navigator - Ambulatory Care & Coordination

Bergen New Bridge Medical Center; Paramus, Northern (NJ, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Bergen New Bridge Medical Center in Paramus, NJ is seeking a Patient Navigator to support access to care and scheduling. You will contact patients to set appointments, address barriers, and coordinate with providers to ensure timely care.

The role emphasizes culturally sensitive communication, insurance navigation, and documentation within medical records. A bachelor's degree and 3-5 years in community or health settings are required; proficiency in Spanish is preferred.

Qualifications

• 3-5 years of experience in a community or health setting.
• Bachelor’s degree required.
• Proficiency in Spanish preferred.
• Excellent written and communication skills.

Responsibilities

• Contact patients by phone to set up appointments and provide reminder calls.
• Coordinate with patients, providers and care team to set goals for care.
• Provide navigation for patients by addressing concerns and scheduling barriers.
• Address insurance concerns by connecting patients with resources and team members.
• Document interventions in medical records and participate in program evaluation.

Skills

Communication skills

Spanish proficiency

Attention to detail

Time management

Organizational skills

Education

Bachelor’s Degree

Job description

Bergen New Bridge Medical Center in Paramus, NJ is seeking a Patient Navigator to support access to care and scheduling. You will contact patients to set appointments, address barriers, and coordinate with providers to ensure timely care.

The role emphasizes culturally sensitive communication, insurance navigation, and documentation within medical records. A bachelor's degree and 3-5 years in community or health settings are required; proficiency in Spanish is preferred.