Patient Navigator

Oaks Integrated Care Inc.; Mount Holly Township (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Medical and dental insurance

Vision plan

Retirement plan

Flexible spending plans

Excellent time benefits

Supervision towards licensure

Team-oriented environment

Job summary

Oaks Integrated Care in Burlington County, NJ seeks a Patient Navigator to support the Opioid Overdose Recovery Program (OORP). The role includes supervising Peer Recovery staff, coordinating with hospitals and community partners, and guiding survivors toward treatment and recovery resources.

The position requires a Bachelor degree in human services (Masters preferred), at least 3 years in behavioral health, supervisory experience, and a valid driver’s license.

Qualifications

• Bachelor or higher in human services-related field; Masters preferred.
• Minimum 3 years in behavioral health.
• Supervisory experience preferred; valid driver’s license required.

Responsibilities

• Provide oversight to the Opioid Overdose Recovery Program (OORP) and supervise Peer Recovery Support staff.
• Conduct weekly group supervision and individual staff meetings.
• Collaborate with staff to support individual recovery goals.
• Navigate services with IME and treatment providers per survivor needs.
• Develop recovery plans and connect survivors to community resources.
• Provide 24/7 on-call support during program hours and high-volume periods.
• Recruit, train, and develop a motivated OORP team; provide coaching and feedback.
• Ensure program compliance with licensing policies and reporting requirements.

Skills

Supervisory experience

Behavioral health experience

Valid driver's license

Team collaboration

Education

Bachelor degree in human services or related field

Master's degree preferred

Job description

As the Patient Navigator, you will work within our Opioid Overdose Recovery Program (OORP) located in Burlington County, NJ. Our OORP program responds in-person at participating Burlington County emergency rooms to survivors reversed from an overdose. Recovery Specialists link survivors to treatment, follow-up care, peer support and community resources.

Schedule:

Full-time; Monday-Friday; 3 evenings 8:30am-5:00pm and 2 days 10:30am-7:00pm; shift flexibility and on-call responsibilities during evening and weekends during active OORP program hours

Responsibilities:

• Provide support and oversight to the Opioid Overdose Recovery Program (OORP), including direct supervision of Peer Recovery Support staff;
• Conducts weekly group supervision and meets with assigned staff individually on a regular basis to address;
• Participates in team-based care and shared decision-making, collaborates with other staff members to support the individual achieve recovery;
• Navigates services with the Interim Management Entity (IME), substance abuse treatment providers and other social service providers according to the needs and preferences of the survivor;
• Supports and empowers survivors to make informed treatment decisions. Demonstrates ongoing knowledge of substance abuse treatment providers to help survivor access their preferred treatment providers;
• Develops a recovery plan and supports the survivor;
• Supports individual in exploring community resources/social supports and provides referrals as necessary;
• Trains stakeholders, such as ED hospital staff, in proper protocols and procedures regarding the program;
• Documents all interactions with the individual and communicates with the team, maintains accurate and up-to-date information in the individual’s electronic health record and state-reporting database;
• Promotes consumer-driven services and recovery-orientated environment; assists individual and their family in making decisions, taking action and treatment planning. Provides education and information to the individual and their family;
• Provides 24/7 on-call support for the program and assists with additional coverage during program hours with high volume;
• Performs program evaluation by reviewing quarterly reports, continuously monitors program outcomes and objectives and communicates with third-party evaluator as necessary and required;
• Recruiting, training, and developing a highly motivated and effective team;
• Provides guidance, leadership, and coaching to employees and ensures timely feedback, including performance appraisals;
• Ensures all aspects of the program adhere to necessary agency and state licensing policies and procedures;
• Participate in committees as appointed internally and in the community;
• Responsible for maintaining a positive working relationship with DMHAS representatives and other community representatives;
• All other appropriate duties that contribute to the success of the OORP program, as assigned.

Benefits:

• Competitive base salary
• Medical and dental insurance
• Vision plan
• Retirement plan
• Flexible spending plans
• EXCELLENT time benefits for qualified positions!
• Opportunity for personal and career growth, including supervision towards professional licensure for eligible candidates
• Team-oriented environment – we practice the FISH! Philosophy

Qualifications:

• Bachelor Degree in the human services, or related field, required; Masters Degree preferred;
• At least 3 years of experience in behavioral health;
• Supervisory experience preferred;
• Valid Driver's License required.

Programs funded through SAMHSA must follow federal guidelines for a drug free workplace.

All positions require a valid driver’s license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.