Patient Navigator

Oaks Integrated Care Inc.; Mount Holly Township (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

Retirement Plan

Flexible Spending

Job summary

Oaks Integrated Care Inc. in Burlington County, NJ seeks a Patient Navigator to lead the Opioid Overdose Recovery Program (OORP).

You will supervise staff, coordinate care, and connect survivors with treatment and community resources, ensuring a comprehensive recovery plan and collaboration with EMO providers. The role requires a Bachelor’s degree in human services, 3+ years in behavioral health, supervisory experience preferred, and a valid driver’s license.

Qualifications

• Bachelor's degree in human services or related field.
• Master's degree preferred.
• At least 3 years of experience in behavioral health.
• Supervisory experience preferred.
• Valid Driver's License required.

Responsibilities

• Oversee the Opioid Overdose Recovery Program (OORP) and supervise Peer Recovery Support staff.
• Conduct weekly group supervision and regular 1:1 meetings with staff.
• Collaborate with the team to support survivors' recovery goals.
• Navigate services with EMO and external providers to meet survivor needs.
• Support survivors in choosing and accessing treatment options.
• Develop and monitor individual recovery plans and referrals.
• Train ED staff on program protocols and procedures.
• Document all interactions and maintain EHR accuracy.
• Promote recovery-oriented services and family engagement.
• Provide 24/7 on-call support during program hours and high-volume periods.
• Lead program evaluation and report outcomes to the evaluator.
• Recruit, train, and develop the program team.

Education

Bachelor Degree in human services

Tools

Driver's License

Job description

Join our team today and immerse yourself in a rewarding career for years to come!

As the Patient Navigator, you will work within our Opioid Overdose Recovery Program (OORP) located in Burlington County, NJ. Our OORP program responds in-person at participating Burlington County emergency rooms to survivors reversed from an overdose. Recovery Specialists link survivors to treatment, follow-up care, peer support and community resources.

Schedule

Full-time; Monday-Friday; 3 evenings 8:30am-5:00pm and 2 days 10:30am-7:00pm; shift flexibility and on-call responsibilities during evening and weekends during active OORP program hours

Responsibilities

• Provide support and oversight to the Opioid Overdose Recovery Program (OORP), including direct supervision of Peer Recovery Support staff;
• Conducts weekly group supervision and meets with assigned staff individually on a regular basis to address;
• Participates in team-based care and shared decision-making, collaborates with other staff members to support the individual achieve recovery;
• Navigates services with the Interim Management Entity (IME), substance abuse treatment providers and other social service providers according to the needs and preferences of the survivor;
• Supports and empowers survivors to make informed treatment decisions. Demonstrates ongoing knowledge of substance abuse treatment providers to help survivor access their preferred treatment providers;
• Develops a recovery plan and supports the survivor;
• Supports individual in exploring community resources/social supports and provides referrals as necessary;
• Trains stakeholders, such as ED hospital staff, in proper protocols and procedures regarding the program;
• Documents all interactions with the individual and communicates with the team, maintains accurate and up-to-date information in the individual’s electronic health record and state-reporting database;
• Promotes consumer-driven services and recovery-orientated environment; assists individual and their family in making decisions, taking action and treatment planning. Provides education and information to the individual and their family;
• Provides 24/7 on-call support for the program and assists with additional coverage during program hours with high volume;
• Performs program evaluation by reviewing quarterly reports, continuously monitors program outcomes and objectives and communicates with third-party evaluator as necessary and required;
• Recruiting, training, and developing a highly motivated and effective team;
• Provides guidance, leadership, and coaching to employees and ensures timely feedback, including performance appraisals;
• Ensures all aspects of the program adhere to necessary agency and state licensing policies and procedures;
• Participate in committees as appointed internally and in the community;
• Responsible for maintaining a positive working relationship with DMHAS representatives and other community representatives;
• All other appropriate duties that contribute to the success of the OORP program, as assigned.

Benefits

• Competitive base salary
• Medical and dental insurance
• Vision plan
• Retirement plan
• Flexible spending plans
• EXCELLENT time benefits for qualified positions!
• Opportunity for personal and career growth, including supervision towards professional licensure for eligible candidates
• Team-oriented environment – we practice the FISH! Philosophy

Qualifications

• Bachelor Degree in the human services, or related field, required; Masters Degree preferred;
• At least 3 years of experience in behavioral health;
• Supervisory experience preferred;
• Valid Driver's License required.

Programs funded through SAMHSA must follow federal guidelines for a drug free workplace.

All positions require a valid driver’s license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.