Patient Navigator

Ascension Healthcare; Evansville (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading non-profit health system dedicated to providing exceptional care and support to the community. In this role, you will coordinate health services for clients, ensuring they access the resources they need. With a rich history of over 148 years, this organization values its associates and fosters a supportive environment. You will play a vital role in helping individuals navigate their healthcare journey, making a positive impact in their lives. If you are passionate about community health and want to contribute to a mission-driven organization, this opportunity is perfect for you.

Benefits

Paid time off (PTO)

Health insurance options

Retirement benefits with employer match

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Qualifications

• High School diploma or equivalent with 2 years experience or a degree.
• Experience in customer service and community resources preferred.

Responsibilities

• Coordinate access to health-related services for clients.
• Maintain accurate client records and document all contacts.

Skills

customer service experience

experience with community resources

Education

High School diploma or equivalent

Associate's degree

Bachelor's degree

Job description

**Details**

+ **Department:** Community Health Access

+ **Schedule:** Monday-Friday 8am-430pm unless otherwise indicated for outreach events

+ **Hospital:** St. Vincent Evansville

+ **Location:** Evansville, IN

**Benefits**

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

**Responsibilities**

Coordinate access to health-related services by assisting clients with utilizing available resources.

Responsibilities:

+ Identify potential clients, complete initial needs assessment, and maintain follow-up to ensure appropriate guidance to health services.

+ Provide informal counseling, education, and social support to clients. Assist clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications.

+ Develop and maintain strong working relationships with external (referral sources and community agencies) and internal contacts (departmental team members).

+ Maintain accurate client records by documenting all contacts, services provided, and outcomes in order to track all clients and services for future reference.

**Requirements**

Education:

+ High School diploma equivalency with 2 years of cumulative experience OR Associate'sdegree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

**Additional Preferences**

customer service experience

experience with community resources and insurance

**Why Join Our Team**

Ascension St. Vincent in Indiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals throughout the greater Indianapolis and Evansville areas, Ascension St. Vincent offers careers in a wide range of services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health services and more.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

**Equal Employment Opportunity Employer**

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

**E-Verify Statement**

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)