Patient Navigator

Ascension; Evansville (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team in a leading non-profit health system that has been serving the community for over 148 years. This role focuses on coordinating access to essential health services, providing support and education to clients, and fostering relationships with community resources. With opportunities for personal and professional growth, you will play a vital part in making a positive impact on the lives of individuals and families in the Evansville area. If you are passionate about community health and making a difference, this position is the perfect fit for you.

Benefits

Paid Time Off

Health Insurance Options

Wellness Plans

Retirement Benefits with Employer Match

Disability Insurance

Employee Assistance Programs

Parental Leave

Tuition Reimbursement

Community Service Opportunities

Qualifications

• High School diploma or equivalent with 2 years of experience required.
• Associate's or Bachelor's degree preferred.

Responsibilities

• Coordinate access to health-related services for clients.
• Develop relationships with community agencies and maintain client records.

Skills

Customer Service

Community Resource Familiarity

Counseling

Education

High School Diploma or Equivalency

Associate's Degree

Bachelor's Degree

Job description

We Are Hiring

• Department: Community Health Access
• Schedule: Monday-Friday, 8am-4:30pm, unless otherwise indicated for outreach events
• Hospital: St. Vincent Evansville
• Location: Evansville, IN

What You Will Do

Coordinate access to health-related services by assisting clients with utilizing available resources.

Responsibilities:

• Identify potential clients, complete initial needs assessments, and follow up to ensure appropriate guidance to health services.
• Provide informal counseling, education, and social support. Assist clients with scheduling medical appointments, accompanying them to appointments, and completing medical program applications.
• Develop and maintain strong working relationships with external referral sources, community agencies, and internal team members.
• Maintain accurate client records by documenting contacts, services provided, and outcomes for future reference.

What You Will Need

Education:

• High School diploma or equivalency with 2 years of experience, or an Associate's/Bachelor's degree, or 4 years of applicable job-specific experience.

Additional Preferences

Customer service experience, familiarity with community resources and insurance.

Why Join Our Team

Ascension St. Vincent in Indiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals across the greater Indianapolis and Evansville areas, we offer careers in various services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health, and more.

Ascension is a leading non-profit, faith-based health system with over 134,000 associates and 2,600 care sites, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision, and Values guide everything we do. Every associate is empowered to give back, volunteer, and make a positive community impact. Careers at Ascension are opportunities to grow personally and professionally.

Equal Employment Opportunity Employer

Ascension provides equal employment opportunities regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identity or expression, age, disability, marital status, amnesty, genetic information, veteran status, or any other protected status, in accordance with applicable laws.

For more information, see the EEO 'Know Your Rights' posters in English and Spanish.

As a military-friendly organization, we support military families, spouses, veterans, and reservists, valuing their experience and perspectives.

Pay Non-Discrimination Notice: Ascension will only make employment offers through official applications. Beware of fraudulent offers. We will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the E-Verify program. For more details, click the E-Verify link below.

Benefits

Paid time off, health insurance options, wellness plans, retirement benefits with employer match, disability insurance, Employee Assistance Programs, parental leave, tuition reimbursement, and community service opportunities.

Benefits and eligibility vary by position. Compensation depends on experience, skills, education, performance, and salary range at the time of offer.