Patient Navigator

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 48,000 - 54,000; Part time

Job summary

A leading hospital in Boston is seeking a Patient Navigator to enhance patient experiences by coordinating care and providing essential support. The role involves advocating for patients, collaborating with healthcare teams, and connecting patients with resources. Ideal candidates will possess a Bachelor's degree in a relevant field and strong communication skills. Join a dynamic team dedicated to improving patient outcomes in a hybrid working environment.

Qualifications

• 1-2 years experience in social work or case management preferred.
• Strong knowledge of healthcare resources and patient advocacy.

Responsibilities

• Advocate for patients and their families in care planning.
• Serve as a liaison between patients and healthcare providers.
• Educate patients about their medical conditions and treatment options.

Skills

Communication

Interpersonal Skills

Organizational Skills

Education

Bachelor's Degree Clinical Social Work

Bachelor's Degree Healthcare Management

Bachelor's Degree Related Field of Study

Tools

Electronic Health Records

Case Management Software

Job description

Join to apply for the Patient Navigator role at Brigham and Women's Hospital

6 days ago Be among the first 25 applicants

Join to apply for the Patient Navigator role at Brigham and Women's Hospital

Get AI-powered advice on this job and more exclusive features.

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Summary

Job Summary

Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes.

Does this position require Patient Care?

No

Essential Functions

• Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process.
• Serve as a liaison between patients, healthcare providers, and other relevant stakeholders.
• Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans.
• Assist patients in understanding and adhering to their care plans.
• Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services.
• Educate patients and their families about their medical conditions, treatment options, and self-care strategies.
• Ensure that patients are informed and empowered to actively participate in their healthcare decisions.
• Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals.
  
  

Qualifications

Education Bachelor's Degree Clinical Social Work required or Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Social work, case management or related field preferably in a clinical setting 1-2 years preferred Knowledge, Skills and Abilities - Strong knowledge of healthcare resources, community services, and patient advocacy. - Excellent communication and interpersonal skills. - Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences. - Strong organizational and time management skills. - Familiarity with electronic health records and case management software.

Additional Job Details (if Applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)
  
  

Remote Type

Hybrid

Work Location

1249 Boylston Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Brigham and Women's Hospital by 2x

Get notified about new Navigator jobs in Boston, MA.

Boston, MA $48,450.00-$53,295.00 6 months ago

Behavioral Health Navigator, Primary Care, Merrimack Valley

Family and Youth Sports Program Director

Lowell, MA $62,000.00-$64,000.00 3 months ago

Boston, MA $60,000.00-$75,000.00 2 weeks ago

Specialty Navigator I, Remote (MA Residents Only), Full time, Norwood

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.