Patient Monitor Technician

Northwell Health; Sharon (CT); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Descripción de la vacante

Sharon Hospital, part of Northwell Health, is seeking a Patient Care Monitor with remote video observation responsibilities. This role focuses on digital monitoring, patient safety, and coordination with on-site staff in the Sharon, CT area.

Requirements include a high school diploma and at least 1 year in a hospital or clinical setting, plus strong verbal communication skills and basic computer proficiency.

Formación

• High School Graduate/G.E.D
• Minimum one (1) year experience in hospital or clinical environment providing direct patient care.
• Excellent verbal communication skills – most communication will be done remotely using a microphone and headset
• Ability to communicate positively and effectively with patients and hospital staff, including assessing the situation and de-escalating if necessary.
• Ability to multitask effectively, prioritizing multiple situations simultaneously and addressing each appropriately.
• Basic computer skills, i.e. Microsoft.

Responsabilidades

• Demonstrates understanding and proficiency of the use of the Video Monitoring System (VMS) Solution software.
• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the on-site clinical staff if the patient requires assistance.
• Demonstrates the knowledge and skill necessary to provide the appropriate care to patients based on their individualized treatment plan as delegated by a registered nurse.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.
• Provides patient with explanations as necessary, but does not counsel or provide opinions. Demonstrates behaviors in line with Service Excellence.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to clinical staff.
• Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
• Demonstrates understanding and proficiency of other digital health platforms for remote monitoring of patients as needed
• Participates in cross training and coverage of other digital health platforms that fall within the scope of practice for a patient care monitor.
• Ensure adherence to all HQ policies and procedures
• Assist in the monitoring and evaluating of training program’s effectiveness, success and ROI periodically and report to Management
• Collaborate with Management on resolving any specific problems and tailor programs as necessary
• Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)

Conocimientos

Verbal communication

Multitasking

Computer skills

Clinical experience

Interpersonal communication

Educación

High School Diploma/G.E.D.

Descripción del empleo

Description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Purpose: Provides continuous digital observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors. Summons the on-site clinical staff if the patient requires assistance. Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.

Responsibilities

1. Demonstrates understanding and proficiency of the use of the Video Monitoring System (VMS) Solution software.

2. Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the on-site clinical staff if the patient requires assistance.

3. Demonstrates the knowledge and skill necessary to provide the appropriate care to patients based on their individualized treatment plan as delegated by a registered nurse.

4. Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.

5. Provides patient with explanations as necessary, but does not counsel or provide opinions. Demonstrates behaviors in line with Service Excellence.

6. Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to clinical staff.

7. Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.

8. Demonstrates understanding and proficiency of other digital health platforms for remote monitoring of patients as needed

9. Participates in cross training and coverage of other digital health platforms that fall within the scope of practice for a patient care monitor.

10. Ensure adherence to all HQ policies and procedures

11. Assist in the monitoring and evaluating of training program’s effectiveness, success and ROI periodically and report to Management

12. Collaborate with Management on resolving any specific problems and tailor programs as necessary

13. Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)

Required:

• High School Graduate/G.E.D

• Minimum one (1) year experience in hospital or clinical environment (physician office, nursing home, ambulatory services, etc.) providing direct patient care.

• Excellent verbal communication skills – most communication will be done remotely using a microphone and headset

• Ability to communicate positively and effectively with patients and hospital staff, including assessing the situation and de-escalating if necessary.

• Ability to multitask effectively, prioritizing multiple situations simultaneously and addressing each appropriately.

• Basic computer skills, i.e. Microsoft.

Preferred:

• Clinical Certification Strongly Preferred –CNA, Medical Assistant, PCT / PCA / HHA

Location: Sharon-Sharon Hospital 50 Hospital Hill Road

Company: Sharon Hospital

Org Unit: 1618

Department: Nursing Monitor Techs

Exempt: No

Salary Range: $18.50 - $26.04 Hourly

• Paid Time Off (PTO)
• Medical, Dental and Vision Coverage
• Health and Dependent Care Flexible Spending Accounts
• Health Savings Account
• 401(k) Retirement Plan
• Basic Life and AD&D insurance
• Wellness Programs
• Employee Assistance Program
• Team Member Discounts

Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.