Remote Patient Monitor Specialist

Northwell Health; Sharon (CT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

PTO

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Job summary

Sharon Hospital, part of Northwell Health, is seeking a Patient Care Monitor with remote video observation responsibilities. This role focuses on digital monitoring, patient safety, and coordination with on-site staff in the Sharon, CT area.

Requirements include a high school diploma and at least 1 year in a hospital or clinical setting, plus strong verbal communication skills and basic computer proficiency.

Qualifications

• High School Graduate/G.E.D
• Minimum one (1) year experience in hospital or clinical environment providing direct patient care.
• Excellent verbal communication skills – most communication will be done remotely using a microphone and headset
• Ability to communicate positively and effectively with patients and hospital staff, including assessing the situation and de-escalating if necessary.
• Ability to multitask effectively, prioritizing multiple situations simultaneously and addressing each appropriately.
• Basic computer skills, i.e. Microsoft.

Responsibilities

• Demonstrates understanding and proficiency of the use of the Video Monitoring System (VMS) Solution software.
• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the on-site clinical staff if the patient requires assistance.
• Demonstrates the knowledge and skill necessary to provide the appropriate care to patients based on their individualized treatment plan as delegated by a registered nurse.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.
• Provides patient with explanations as necessary, but does not counsel or provide opinions. Demonstrates behaviors in line with Service Excellence.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to clinical staff.
• Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
• Demonstrates understanding and proficiency of other digital health platforms for remote monitoring of patients as needed
• Participates in cross training and coverage of other digital health platforms that fall within the scope of practice for a patient care monitor.
• Ensure adherence to all HQ policies and procedures
• Assist in the monitoring and evaluating of training program’s effectiveness, success and ROI periodically and report to Management
• Collaborate with Management on resolving any specific problems and tailor programs as necessary
• Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)

Skills

Verbal communication

Multitasking

Computer skills

Clinical experience

Interpersonal communication

Education

High School Diploma/G.E.D.

Job description

Sharon Hospital, part of Northwell Health, is seeking a Patient Care Monitor with remote video observation responsibilities. This role focuses on digital monitoring, patient safety, and coordination with on-site staff in the Sharon, CT area.

Requirements include a high school diploma and at least 1 year in a hospital or clinical setting, plus strong verbal communication skills and basic computer proficiency.