Patient Monitor Technician Night 12 Full Time

Sharon Hospital; Sharon (CT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Medical Coverage

Dental Coverage

Vision Coverage

Health Savings Account

401(k) Retirement Plan

Life Insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Job summary

Sharon Hospital is seeking a Hospital Monitor Tech to provide continuous digital observation of patients using the Video Monitoring System (VMS) and to verbally redirect at-risk behaviors. The role supports nursing staff by following treatment plans and maintaining patient safety within the unit.

Responsibilities include precise hand-offs, clear communication with patients and staff via headset, and adherence to HQ policies while ensuring a safe environment and high-quality care.

Qualifications

• High School diploma or GED required.
• At least 1 year of direct patient care in hospital/clinical setting.
• Excellent verbal communication via microphone/headset; ability to de-escalate situations.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Monitor patients using the Video Monitoring System (VMS) and maintain continuous observation.
• Verbally redirect patients via the 2-way audio device and summon staff as needed.
• Provide care as delegated by a registered nurse based on individualized treatment plans.
• Participate in hand-offs with pertinent patient information at shift changes.
• Ensure patient safety and follow safety policies; report hazards to clinical staff.

Skills

Verbal communication

Multitasking

Computer skills

De-escalation

Remote microphone use

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Purpose: Provides continuous digital observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors. Summons the on-site clinical staff if the patient requires assistance. Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.

Responsibilities

• Demonstrates understanding and proficiency of the use of the Video Monitoring System (VMS) Solution software.
• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the on-site clinical staff if the patient requires assistance.
• Demonstrates the knowledge and skill necessary to provide the appropriate care to patients based on their individualized treatment plan as delegated by a registered nurse.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.
• Provides patient with explanations as necessary, but does not counsel or provide opinions. Demonstrates behaviors in line with Service Excellence.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to clinical staff.
• Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
• Demonstrates understanding and proficiency of other digital health platforms for remote monitoring of patients as needed
• Participates in cross training and coverage of other digital health platforms that fall within the scope of practice for a patient care monitor.
• Ensure adherence to all HQ policies and procedures
• Assist in the monitoring and evaluating of training program’s effectiveness, success and ROI periodically and report to Management
• Collaborate with Management on resolving any specific problems and tailor programs as necessary
• Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)

Required

• High School Graduate/G.E.D
• Minimum one (1) year experience in hospital or clinical environment (physician office, nursing home, ambulatory services, etc.) providing direct patient care.
• Excellent verbal communication skills – most communication will be done remotely using a microphone and headset
• Ability to communicate positively and effectively with patients and hospital staff, including assessing the situation and de-escalating if necessary.
• Ability to multitask effectively, prioritizing multiple situations simultaneously and addressing each appropriately.
• Basic computer skills, i.e. Microsoft.

Preferred

• Clinical Certification Strongly Preferred – CNA, Medical Assistant, PCT / PCA / HHA

Location: Sharon-Sharon Hospital 50 Hospital Hill Road

Company: Sharon Hospital

Org Unit: 1618

Department: Nursing Monitor Techs

Exempt: No

Salary Range: $18.50 - $26.04 Hourly

Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.