Patient Meals Concierge (Temp 3 Months)

Kaiser Permanente; Baldwin Park (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

Kaiser Permanente in California seeks a Food Service Ambassador to ensure high patient satisfaction through friendly meal service. You will collect patient menu selections on an electronic device, assist with choices, and deliver meals with a positive customer service attitude following approved room service procedures and scripting.

You will interact with nursing staff, monitor dietary needs, verify patient identity, and help maintain kitchen communication.

Qualifications

• High school diploma or GED is required.
• Proficient in English; ability to text on a touchscreen.
• Strong customer service and problem-solving skills.
• Ability to work well with kitchen staff and nursing team.

Responsibilities

• Assist patients with menu selections via electronic device.
• Deliver meals and maintain cheerful customer service.
• Verify patient identity before service and follow room service procedures.
• Record meal selections and communicate dietary needs to the kitchen.

Skills

Electronic data entry

Customer service

Diet knowledge

Guide ordering

Education

High School Diploma/GED

Job description

Kaiser Permanente in California seeks a Food Service Ambassador to ensure high patient satisfaction through friendly meal service. You will collect patient menu selections on an electronic device, assist with choices, and deliver meals with a positive customer service attitude following approved room service procedures and scripting.

You will interact with nursing staff, monitor dietary needs, verify patient identity, and help maintain kitchen communication.