Patient Meal Tray Line Specialist

Massachusetts General Hospital; Boston (MA); On-site; USD 24,000 - 33,000; Full time

Job summary

Mass General Brigham in Boston is seeking a Food Service Worker to assemble patient trays, deliver meals, and support the tray line under supervision in an on-site hospital setting.

Candidates must read, write and speak English, follow safety and sanitation rules, and ideally have prior food service experience; dependable attendance is required. The role supports meal service, dish room tasks, and stock rotation with FIFO processes.

Qualifications

• Must be able to read, speak, write and understand English.
• Must be able to follow basic oral and written directions.

Responsibilities

• Set up pods- includes: China, silverware, food items, ice for the milks, all equipment.
• Work assigned station on tray line.
• Supply pods during meal service.
• Pushes trucks to the hallway, keeps area clean and neat.
• Put Order Away, Clean Storage Areas, Sweep/Mop / Keep shelves organized.
• POD - Prepare and deliver patient food trays.
• Works in dish room area stripping trays as assigned.
• Prepares workstation along tray line / POD.
• Assembles utensils, proper containers and plates in appropriate quantity for meal service.
• Alert appropriate personnel within area if additional products or supplies are needed.
• Alert appropriate personnel to issues such as incorrect temperature, poor appearance of food, unacceptable quality of any kind as far as the food is concerned.
• Breaks down and restocks all workstations when meal service is complete.
• Washes assigned area of tray line / POD.
• Stocks all refrigerators, check temperatures of all refrigerators.
• Report any problems w/equipment or refrigeration to supervisor.
• Prepares next meal service trays with mats and napkins.
• May be assigned to breakdown and clean POD refrigerators, tables and condiment containers.
• Will be assigned to clean and polish stainless steel, reach in coolers and freezers.
• Pick- up and Store supplies from the DSC.
• Rotates all stock according to First In First Out (FIFO) procedures.
• Sweep and mop tray line area and hallway.
• Remove all accumulated trash to refuse area.
• Remove empty milk and bread creates to the DSC.
• Handles food, supplies and equipment in a manner that meets federal state, local and The Joint Commission regulations.
• Must be customer service oriented and meet all guidelines of patient rights and patient confidentiality.
• Other duties may be assigned as business and staffing needs change.

Skills

Food service

Communication

Safety & sanitation

Dependable

Job description

Mass General Brigham in Boston is seeking a Food Service Worker to assemble patient trays, deliver meals, and support the tray line under supervision in an on-site hospital setting.

Candidates must read, write and speak English, follow safety and sanitation rules, and ideally have prior food service experience; dependable attendance is required. The role supports meal service, dish room tasks, and stock rotation with FIFO processes.