Hospital Patient Meal Service Specialist

Brigham and Women’s Faulkner Hospital; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Brigham and Women's Faulkner Hospital is seeking a patient-focused food service worker to support safe meal preparation, assembly, and delivery for patients, visitors, and staff in a fast-paced hospital setting. You will set up, stock, and maintain tray lines, assist with kitchen operations, and ensure sanitation and food safety standards while delivering excellent customer service.

This onsite role at 1153 Centre Street involves rotating shifts including evenings and weekends, with starting pay

Qualifications

• High School Diploma or equivalent preferred.
• Prior food service experience preferred.
• Onsite role in a fast-paced hospital setting.
• Requires standing, walking, and physical activity throughout the shift.
• Schedule includes rotating shifts, evenings and weekends.

Responsibilities

• Assemble and deliver patient meal trays accurately and efficiently.
• Set up, stock, and maintain tray line, cafeteria, and kitchen stations.
• Prepare basic food items for meal service and support kitchen operations.
• Maintain cleanliness of work areas, equipment, and service stations.
• Operate dish machines, handle waste removal, and perform general sanitation tasks.
• Clean and reset stations, equipment, and floors after meal service.
• Monitor supplies and report shortages or concerns to supervisors.
• Provide excellent customer service and respond to customer needs promptly.
• Support department goals related to service quality and operational efficiency.
• Assist with training and cross-training of team members.

Skills

Fast-paced environment

Customer service

English communication

Safety & sanitation

HACCP guidelines

Cart push

Education

High School Diploma or equivalent

Job description

Brigham and Women's Faulkner Hospital is seeking a patient-focused food service worker to support safe meal preparation, assembly, and delivery for patients, visitors, and staff in a fast-paced hospital setting. You will set up, stock, and maintain tray lines, assist with kitchen operations, and ensure sanitation and food safety standards while delivering excellent customer service.

This onsite role at 1153 Centre Street involves rotating shifts including evenings and weekends, with starting pay