Patient Meal Support Specialist

Aramark; Richardson, Northern (TX, KY); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Aramark Correctional Services in Richardson, TX is seeking a Dietary Worker to provide patient support via phone and software, coordinating with medical staff to ensure proper meal services. You will handle calls, record orders, and maintain confidentiality while following safety and sanitation standards.

This role requires strong English communication, adaptability, and comfort with web-based software and typing; experience in food service or call center is a plus.

Qualifications

• Experience in customer service environments, preferably call centers.
• Ability to communicate clearly with patients and colleagues.

Responsibilities

• Handle patient calls in a fast-paced environment and record orders in software.
• Provide friendly, accurate patient service and direct calls when needed.
• Maintain knowledge of therapeutic diets to ensure correct meal requests.
• Collaborate with doctors, nurses, and the Food & Nutrition team.
• Uphold patient privacy and safety, following sanitation standards.
• Follow ARAMARK standards and report/document for compliance.

Skills

Customer service

Call center experience

Job description

Aramark Correctional Services in Richardson, TX is seeking a Dietary Worker to provide patient support via phone and software, coordinating with medical staff to ensure proper meal services. You will handle calls, record orders, and maintain confidentiality while following safety and sanitation standards.

This role requires strong English communication, adaptability, and comfort with web-based software and typing; experience in food service or call center is a plus.