Patient Meal Specialist - Nutrition Operator

TouchPoint Support Services; Wichita (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

TouchPoint Support Services, part of Compass Healthcare, is hiring for a Nutrition Operator in Wichita, KS. The role involves securing patient meal selections and accommodating special requests via phone or in person, with a 12:00 pm–8:00 pm schedule and rotating weekends. A background in customer service is preferred.

Each full-time position includes a comprehensive benefits package and opportunities to grow within the Compass healthcare network. Apply online for consideration.

Qualifications

• 2 years of customer service experience preferred.

Responsibilities

• Secures patient meal selections and special requests via telephone or face-to-face interactions.
• Follows proper telephone etiquette with patients, visitors and healthcare professionals.
• Offers menu alternatives within prescribed diets considering allergies, cultural, ethnic and religious preferences.
• Resolves patient concerns or complaints promptly or reports to supervisor as appropriate.
• Ensures dietary restrictions and diet orders are followed and patient needs are met.

Skills

Customer service

Job description

TouchPoint Support Services, part of Compass Healthcare, is hiring for a Nutrition Operator in Wichita, KS. The role involves securing patient meal selections and accommodating special requests via phone or in person, with a 12:00 pm–8:00 pm schedule and rotating weekends. A background in customer service is preferred.

Each full-time position includes a comprehensive benefits package and opportunities to grow within the Compass healthcare network. Apply online for consideration.