NUTRITION OPERATOR (FULL TIME)

Compass Group USA; Wichita (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Willing to train

Job summary

TouchPoint Support Services, part of Compass Group USA, seeks a Nutrition Operator in Wichita, KS. The role is full-time, 6:00 am to 2:00 pm, with rotating weekends. Pay ranges from $15.00 to $16.00 per hour and prior customer service experience is preferred. Training is provided to successful candidates.

Responsibilities include securing patient meal selections via phone or in-person, coordinating with nursing for diet prescriptions, and ensuring HIPAA compliance and safety standards are met.

Qualifications

• 2 years of previous customer service experience is preferred.

Responsibilities

• Secure patient meal selections and special requests via telephone or face to face interactions.
• Follows proper telephone etiquette with patients, visitors and healthcare professionals.
• Interacts with nursing to ensure patients diet prescriptions are accurate and met.
• Complies with HIPAA policies and health/sanitation regulations.

Skills

Customer service

Telephone etiquette

Job description

Select how often (in days) to receive an alert:

• We are hiring immediately for full time NUTRITION OPERATOR positions.
• Address: Ascension Via Christi St Francis - 929 North St Francis, Wichita, KS 67214. Note: online applications accepted only.
• Schedule: Full time schedule. 6:00 am to 2:00 pm, days may vary; rotating weekends are required. More details upon interview.
• Requirement: 2 years of previous customer service experience is preferred.
• Perks: Willing to train!
• Pay Range: $15.00 per hour to$16.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

We asked some of our associates why they love working for Touchpoint. Click here to see what they said!

Job Summary

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Essential Duties and Responsibilities:

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.