Patient Meal Specialist — Full‑Time Shifts + Training

Compass Group USA; Jacksonville (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free safety shoes

Uniforms

Shift meals

Company perks

Job summary

Compass Group USA's TouchPoint unit is hiring a full-time Nutrition Operator in Jacksonville, FL. The role involves securing patient meal selections and handling special requests via telephone or in person, while supporting dietary restrictions and patient needs.

Shift options are 6:00 am–2:30 pm or 11:00 am–7:30 pm, with days varying. We offer benefits including free safety shoes, uniforms, shift meals, and company perks, with additional health and welfare options for full-time staff.

Qualifications

• Previous related experience preferred.

Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.

Job description

Compass Group USA's TouchPoint unit is hiring a full-time Nutrition Operator in Jacksonville, FL. The role involves securing patient meal selections and handling special requests via telephone or in person, while supporting dietary restrictions and patient needs.

Shift options are 6:00 am–2:30 pm or 11:00 am–7:30 pm, with days varying. We offer benefits including free safety shoes, uniforms, shift meals, and company perks, with additional health and welfare options for full-time staff.