Patient Meal Services Coordinator

crhc; Concord (NH); On-site; USD 25,000 - 30,000; Full time

Job summary

Concord Hospital is seeking a call center associate to process patient meals, diet orders, and related services while supporting patient transfers and nourishments according to physician-prescribed menus.

The role requires 12-hour shifts, weekend and holiday availability, and mobility on foot. Strong communication skills and Windows computer proficiency are essential in a high-volume hospital environment.

Qualifications

• Three months experience in an office, food service or hospitality related setting; and computer experience in a Windows environment required.
• Strong communication skills and the ability to use an automated call distribution system highly preferred.
• Must be able to work 12 hour shifts weekends and holidays.

Responsibilities

• Processes patient meal orders, diet orders, special services, consults, transfers, nourishments and requisitions.
• Provides customer service to patients.
• Answers incoming phone calls.
• Delivers patient nourishments.
• Actively attends departmental meetings.
• Performs other duties as assigned.

Skills

Communication skills

Call center software

Education

Some training beyond high school but less than an Associates Degree

Tools

Windows environment

Job description

Concord Hospital is seeking a call center associate to process patient meals, diet orders, and related services while supporting patient transfers and nourishments according to physician-prescribed menus.

The role requires 12-hour shifts, weekend and holiday availability, and mobility on foot. Strong communication skills and Windows computer proficiency are essential in a high-volume hospital environment.