Patient Meal & Diet Support Specialist

Concord Hospital Health System; Concord (NH); On-site; USD 30,000 - 45,000; Full time

Job summary

Concord Hospital Health System in Concord, NH is seeking a Call Center Specialist responsible for processing inpatient meals and diet orders in a call center environment. The role involves providing excellent customer service to patients, answering phone calls, and delivering nourishments.

Ideal candidates will have strong communication skills and experience in food service or hospitality settings. This position may require the ability to manage automated systems and perform various duties effectively within a light physical demand environment.

Qualifications

• Three months experience in office, food service or hospitality setting.
• Ability to use an automated call distribution system preferred.

Responsibilities

• Processes patient meal orders and diet orders.
• Provides customer service to patients.
• Answers incoming phone calls.
• Delivers patient nourishments.

Skills

Strong communication skills

Computer experience in a Windows environment

Education

Some additional training beyond high school

Job description

Concord Hospital Health System in Concord, NH is seeking a Call Center Specialist responsible for processing inpatient meals and diet orders in a call center environment. The role involves providing excellent customer service to patients, answering phone calls, and delivering nourishments.

Ideal candidates will have strong communication skills and experience in food service or hospitality settings. This position may require the ability to manage automated systems and perform various duties effectively within a light physical demand environment.