Patient Meal Call Ctr Operator

Parkview Health; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Parkview Health in Fort Wayne, IN seeks a patient nutrition services role responsible for meal and supplement ordering using the department diet software, and providing support through meal delivery, production, and quality assurance.

This position values strong communication, the ability to multi-task, and comfort with basic computer skills; candidates should have a high school diploma and at least two years in call center or customer service, preferably in healthcare.

Qualifications

• High school diploma or GED preferred.
• Minimum of 2 years experience in call center, hospitality services, or customer service preferred.
• Previous experience in nutritional services in a medical or hospital setting preferred.
• Must be 16 years of age. Must be able to lift 40 pounds.
• Excellent verbal and written communication skills.
• Demonstrates ability to multi-task and work independently using critical thinking skills.
• Must be able to use departmental equipment and general computer skills.

Responsibilities

• Order meals and supplements using department diet software.
• Support department duties such as patient meal delivery, production and quality assurance.

Skills

Communication skills

Multi-tasking

Critical thinking

Education

High school diploma/GED

Tools

MS Office

Job description

Summary

Provides patient nutrition service responsibilities such as meal and supplement ordering utilizing department diet software program: along with, duties that include supportive department roles such as patient meal delivery, production and quality assurance.

Summary

Provides patient nutrition service responsibilities such as meal and supplement ordering utilizing department diet software program: along with, duties that include supportive department roles such as patient meal delivery, production and quality assurance.

Education

High school diploma/GED preferred

Experience

Minimum of 2 years experience in call center setting, hospitality services, or customer service preferred. Previous experience in nutritional services in a medical or hospital setting preferred

Other Qualifications

Must be 16 years of age. Must be able to lift 40 pounds. Must have excellent verbal and written communication skills. MS Office proficient. Demonstrates ability to multi-task and work independently using critical thinking skills. Must be able to use departmental equipment, as outlined by the department. Must be able to demonstrate general computer skills.