Patient Meal Service Specialist

Northwestern Medicine; Palos Heights (IL); On-site; USD 23,000 - 31,000; Full time

Job summary

Northwestern Medicine's Food Services Worker position in Palos Heights, IL, involves preparing cold items for patients and cafeteria, handling room service orders, and tray assembly. The role emphasizes safety, documentation, and customer service in a fast-paced hospital setting.

You'll perform data entry in Excel, basic cash handling, and maintain a clean work area while adhering to department policies. Flexible shifts are provided to support hospital operations.

Qualifications

• Excellent customer service and critical thinking skills.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.

Skills

Customer service

Critical thinking

Job description

Northwestern Medicine's Food Services Worker position in Palos Heights, IL, involves preparing cold items for patients and cafeteria, handling room service orders, and tray assembly. The role emphasizes safety, documentation, and customer service in a fast-paced hospital setting.

You'll perform data entry in Excel, basic cash handling, and maintain a clean work area while adhering to department policies. Flexible shifts are provided to support hospital operations.