Patient Meal Service Specialist

China Reform Holdings Corporation; Concord (NH); On-site; USD 21,000 - 26,000; Full time

Job summary

Concord Hospital is seeking a patient services associate to process inpatient meals and diet orders in a call center environment, ensuring meals meet physician-prescribed menus.

The role requires some post-high-school training, at least three months in related settings, and strong communication skills. Responsibilities include answering calls, delivering nourishments, and participating in departmental meetings.

Qualifications

• Some training beyond high school but less than an Associates Degree.
• Three months experience in an office, food service or hospitality setting; computer experience in a Windows environment required.
• Strong communication skills and the ability to use an automated call distribution system highly preferred.

Responsibilities

• Processes patient meal orders, diet orders, special services, consults, transfers, nourishments and requisitions.
• Provides customer service to patients.
• Answers incoming phone calls.
• Delivers patient nourishments.
• Attends departmental meetings.
• Performs other duties as assigned.

Skills

Communication skills

Call center experience

Education

Some training beyond high school

Tools

Windows

Job description

Concord Hospital is seeking a patient services associate to process inpatient meals and diet orders in a call center environment, ensuring meals meet physician-prescribed menus.

The role requires some post-high-school training, at least three months in related settings, and strong communication skills. Responsibilities include answering calls, delivering nourishments, and participating in departmental meetings.