Patient Meal Service Specialist

Advocate Health; Bermuda Run (NC); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Educational assistance

Job summary

Advocate Health in North Carolina is seeking a Full-time Food Service Aide in the Davie Medical Center's Food and Nutrition department. The role involves delivering and serving meals, safely handling trays, and maintaining sanitation in a hospital setting.

Shift schedule includes 6:00am-3:00pm or 11:30am-8:00pm with weekends on rotation, totaling 36 hours per week. You should have a high school diploma or GED (preferred) and customer service experience.

Qualifications

• Must be literate in English and able to follow instructions.
• Must be comfortable interacting with patients, families, and/or caregivers when delivering meals.
• Ability to communicate with a wide variety of people including patients, visitors, employees, nursing staff, managers, and hospital staff.
• Desire to achieve high customer service standards.
• Ability to adjust to the needs of the department.
• Ability to work weekends and holidays.

Responsibilities

• Delivers, serves, and retrieves food trays/carts in a courteous, safe, efficient, and sanitary manner following proper protocol.
• Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
• Stores and distributes food, supplies, and equipment around the hospital and department for customer and patient use.
• Maintains sanitation ratings and follows NSF/Health Department standards.
• Follows workplace safety and sanitation rules and regulations.
• Completes required training including HIPAA, compliance, and OSHA.
• Communicates with nursing staff and resolves issues related to meal delivery.
• Adheres to policies and promotes a cooperative work environment.

Skills

English literacy

Customer service

Interpersonal communication

Team player

Food service safety

Education

High school diploma or GED preferred

Job description

Advocate Health in North Carolina is seeking a Full-time Food Service Aide in the Davie Medical Center's Food and Nutrition department. The role involves delivering and serving meals, safely handling trays, and maintaining sanitation in a hospital setting.

Shift schedule includes 6:00am-3:00pm or 11:30am-8:00pm with weekends on rotation, totaling 36 hours per week. You should have a high school diploma or GED (preferred) and customer service experience.