Patient Meal Service Specialist

Atrium Health Wake Forest Baptist; Bermuda Run (NC); Vor Ort; USD 26.000 - 39.000; Vollzeit

Zusammenfassung

Advocate Health is seeking a Full-time Food Service teammate for 36 hours/week in the 11903 Davie Medical Center - Food and Nutrition department. Shifts include 6:00am-3:00pm and 11:30am-8:00pm, with 3 weekends per month and rotating holidays.

You will deliver meals, maintain sanitation, and support patient and customer satisfaction in a hospital setting. Ideal candidates have a high school diploma or GED and customer service experience, and must be comfortable interacting with patients,

Qualifikationen

• Must be literate in English and able to follow instructions.
• Must be comfortable interacting with patients, families, and/or caregivers when delivering meals.
• Ability to communicate with a wide variety of people including patients, visitors, employees, nursing staff, managers, and hospital staff.
• Desire to achieve high customer service standards.
• Ability to adjust to the needs of the department.
• Ability to work weekends and holidays.

Aufgaben

• Delivers, serves, and retrieves food trays/carts in a courteous, safe, efficient, and sanitary manner following proper protocol.
• Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
• Stores and distributes food, supplies, and equipment around the hospital and department for customer and patient use.
• Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.
• Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
• Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.
• Participates in department's performance improvement initiatives. Duties are performed accurately and efficiently.
• Communicates with nursing staff as deemed appropriate. Resolves issues or concerns with employees, customers and/or departments, particularly meal delivery.
• Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment.

Kenntnisse

English literacy

Customer interaction

Communication with staff

Customer service oriented

Weekend/holiday availability

Ausbildung

High school diploma or GED

Jobbeschreibung

Advocate Health is seeking a Full-time Food Service teammate for 36 hours/week in the 11903 Davie Medical Center - Food and Nutrition department. Shifts include 6:00am-3:00pm and 11:30am-8:00pm, with 3 weekends per month and rotating holidays.

You will deliver meals, maintain sanitation, and support patient and customer satisfaction in a hospital setting. Ideal candidates have a high school diploma or GED and customer service experience, and must be comfortable interacting with patients,