Patient Meal & Nutrition Concierge

100 Baystate Medical Center; United States; On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Competitive pay

Tuition assistance

Career growth

Regional opportunities across Baystate

Sign-on bonuses

Retirement plan

Paid time off

Job summary

Baystate Health is seeking a Guest Service Ambassador to join the Food & Nutrition Services team at Baystate Medical Center in Springfield, Massachusetts. The role focuses on facilitating meal selections, assembling and delivering patient meals, and delivering exceptional customer service to patients and families.

The position requires coordinating with Nursing and Clinical Nutrition to ensure meals align with Medical Nutrition Therapy orders and food allergies, while maintaining accurate tray

Qualifications

• Food service and/or healthcare experience preferred.

Responsibilities

• Assist patients and families with meal selections while considering diet orders and allergies.
• Assess patients for appropriate food selections and offer guidance as needed.
• Assemble patient meals, snacks, and supplements accurately according to diet orders and allergies.
• Deliver meals to patient care units and coordinate with Nursing when required.
• Use dual identifiers when delivering trays and assist with tray setup.
• Communicate meal-related information to the Clinical Nutrition Team and Nursing for quality care.
• Record intake and perform tray tracking as ordered.
• Maintain inventory and follow safe food-handling practices.

Skills

Customer service

Healthcare experience

Job description

Baystate Health is seeking a Guest Service Ambassador to join the Food & Nutrition Services team at Baystate Medical Center in Springfield, Massachusetts. The role focuses on facilitating meal selections, assembling and delivering patient meals, and delivering exceptional customer service to patients and families.

The position requires coordinating with Nursing and Clinical Nutrition to ensure meals align with Medical Nutrition Therapy orders and food allergies, while maintaining accurate tray