Nutrition Assistant - Patient Meal Coordinator (Days, FT)

Baystate Health; Palmer, Northern (MA, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Career growth

Regional opportunities

Retirement savings

Paid time off

Job summary

Baystate Health in Palmer, MA is seeking a Nutrition Assistant to join the Food and Nutrition Department at Baystate Wing Hospital. You will work closely with patients, families, and clinical staff to help patients select foods aligned with their nutritional needs and deliver compassionate, service-focused support.

Using handheld technology, you will facilitate patient meal selections, support nutrition-related care processes, and strengthen communication between Food and Nutrition and clinical

Qualifications

• High School Diploma, GED, or HiSET.
• Food service and/or healthcare experience.

Responsibilities

• Facilitate patient meal selections using handheld technology and system applications, following established scripting, allergy verification, and patient identification procedures.
• Assess patients for appropriate food selections and guide patients and families toward choices that comply with prescribed Medical Nutrition Therapy (MNT) orders, offering appropriate alternatives when needed.
• Verify diet orders and allergies and use established processes to ensure patients receive meals that are accurate and appropriate to their clinical needs.
• Communicate patient food choice, intake, and meal service concerns to the Clinical Nutrition Team and nursing staff, supporting timely follow-up and quality patient care.
• Monitor and follow up on meal service concerns, including patients who have not ordered meals or whose expectations have not been met, using documentation and communication with dietitians and Food Service leadership.
• Provide accurate information to the production and tray assembly areas, supporting efficient tray preparation, reducing waste, and ensuring timely removal of meals for discharged patients.
• Perform other similar and related duties as assigned to meet the operational needs of the department.

Education

High School Diploma, GED, or HiSET

Job description

Baystate Health in Palmer, MA is seeking a Nutrition Assistant to join the Food and Nutrition Department at Baystate Wing Hospital. You will work closely with patients, families, and clinical staff to help patients select foods aligned with their nutritional needs and deliver compassionate, service-focused support.

Using handheld technology, you will facilitate patient meal selections, support nutrition-related care processes, and strengthen communication between Food and Nutrition and clinical