Patient Nutrition Guest Services Ambassador

Baystate Health; Springfield (MA); On-site; USD 26,000 - 33,000; Part time

Job summary

Baystate Health in Springfield, MA is seeking a part-time Guest Service Ambassador to support our Food & Nutrition Services. You will assist patients and families with meal selections, assemble and deliver meals, and ensure meals align with Medical Nutrition Therapy orders and food allergies.

This role emphasizes teamwork with Nursing and the Clinical Nutrition Team, requires attention to safety, accurate tray delivery, and record-keeping of intake and tray tracking.

Qualifications

• Food service and/or healthcare experience preferred.
• GED or HiSET required.
• Certifications: (if applicable)

Responsibilities

• Assist patients and families with meal and snack selections considering diet orders, food allergies, and Medical Nutrition Therapy requirements.
• Accurately assemble patient meals, snacks, and supplements in compliance with diet orders and food allergies.
• Deliver meals, snacks, and supplements to patient care units while coordinating delivery with Nursing when required.
• Use dual identifiers when delivering patient trays and assist patients with tray setup as needed.
• Communicate food choice, intake, and meal-related concerns to the Clinical Nutrition Team, Nursing, Supervisor, or Liaison to support quality patient care.
• Record meal, fluid, supplement, and calorie-count intake when ordered and accurately perform tray tracking.
• Maintain food and supply inventory for patient tray assembly areas, process Commissary orders, and follow safe food-handling and storage practices

Skills

Food service

Healthcare experience

Education

GED/HiSET

Job description

Baystate Health in Springfield, MA is seeking a part-time Guest Service Ambassador to support our Food & Nutrition Services. You will assist patients and families with meal selections, assemble and deliver meals, and ensure meals align with Medical Nutrition Therapy orders and food allergies.

This role emphasizes teamwork with Nursing and the Clinical Nutrition Team, requires attention to safety, accurate tray delivery, and record-keeping of intake and tray tracking.