Patient Intake Coordinator (Flexible Hours)

Shawnee Health; Marion (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Shawnee Health is seeking a full-time Patient Intake Registration I at the Marion Medical office. This role reports to the Patient Intake Registration Supervisor and supports front-desk operations, billing, and patient communications.

Responsibilities include scheduling, patient check-in, insurance verification, co-pay collection, and data entry in the practice management system. Requires excellent communication and discretion, with availability for flexible hours.

Qualifications

• Excellent customer service skills and ability to handle confidential information.
• Strong verbal and written communication for patient interactions.
• Ability to solve problems independently with moderate supervision.
• Proficiency with computers and practice management/EHR systems.

Responsibilities

• Schedule and document patient interactions in the EHR system.
• Answer and process medical service requests and inquiries confidentially.
• Check in patients, verify insurance/Medicaid eligibility, collect co-pays, update records.
• Enter patient intake data accurately and balance cash drawers daily.
• Schedule follow-up appointments and refer to appropriate staff as needed.
• Support front desk operations and participate in required training.

Skills

Customer service

Communication

Discretion

Problem solving

Computer skills

Job description

Shawnee Health is seeking a full-time Patient Intake Registration I at the Marion Medical office. This role reports to the Patient Intake Registration Supervisor and supports front-desk operations, billing, and patient communications.

Responsibilities include scheduling, patient check-in, insurance verification, co-pay collection, and data entry in the practice management system. Requires excellent communication and discretion, with availability for flexible hours.