Patient Intake & Care Coordinator

Larkin Community Hospital, Inc.; Florida; On-site; USD 42,000 - 55,000; Full time

Job summary

Larkin Community Hospital in South Miami, FL is seeking an Intake Coordinator (FT) to manage the initial patient engagement, verify information, and coordinate communication between patients and internal teams.

The role emphasizes exceptional customer service, accurate records, and compliance with privacy laws. Strong organizational and written communication skills are essential for timely pre-admission processing and smooth care delivery.

Qualifications

• Experience in a customer service or administrative role, preferably in healthcare.
• Strong organizational and multi-tasking abilities.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and basic database management.

Responsibilities

• Demonstrates safe and correct restraint procedures and documentation as per hospital policy.
• Attends and documents 90% of the Behavioral Health Department Staff Meetings.
• Maintains confidentiality of patient, department, and hospital information.
• Completes designated portions of the pre-admission form within the time frame and submits it to Charge Nurse for review
• Notifies the Registered Nurse of the patient's desire for treatment and the patient's response to any previous treatment to assist in determining the need for further assessment and documents in the pre-admission form accurately and appropriately.

Skills

Customer Service

Administrative

Healthcare

Communication

Organization

Office Software

Tools

Microsoft Office

Database management

Job description

Larkin Community Hospital in South Miami, FL is seeking an Intake Coordinator (FT) to manage the initial patient engagement, verify information, and coordinate communication between patients and internal teams.

The role emphasizes exceptional customer service, accurate records, and compliance with privacy laws. Strong organizational and written communication skills are essential for timely pre-admission processing and smooth care delivery.