Patient Intake & Care Coordination Specialist

Express Employment Professionals - Cincinnati East; Asheville (NC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Health, dental, vision insurance

Paid time off and holidays

Training and long-term growth

Job summary

N/A community-based Asheville practice seeks a reliable Medical Office Support professional. The role emphasizes patient interaction, documentation, and coordinating daily operations to support providers and patients.

Responsibilities include patient intake, care coordination, administrative tasks, and clinical support in a fast-paced outpatient setting. Excellent communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred (CMA, RMA, or equivalent).
• 1+ year of experience in a medical office or outpatient setting preferred.
• Proficiency with EMR systems and medical office workflows.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Room patients, obtain vitals, and update medical histories; document visit details in the EMR.
• Schedule appointments, coordinate referrals, follow-ups, and outside services.
• Verify insurance, assist with prior authorizations, and process prescription refills; support billing workflows.
• Prepare exam rooms and maintain cleanliness and stock.

Skills

Patient interaction

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Medical Assistant certification (CMA/RMA) preferred

Tools

EMR systems

Job description

N/A community-based Asheville practice seeks a reliable Medical Office Support professional. The role emphasizes patient interaction, documentation, and coordinating daily operations to support providers and patients.

Responsibilities include patient intake, care coordination, administrative tasks, and clinical support in a fast-paced outpatient setting. Excellent communication and organizational skills are essential.