Medical Receptionist — Start Your Impact in Addiction Care

Crossroads; Knoxville (TN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

PTO

401K matching

Continuing Education

Life Insurance

Disability

Maternity/Paternity leave

Mental Health day

Calm subscription

Job summary

Crossroads Treatment Centers is seeking a Medical Receptionist to greet patients, check in, handle payments, and support daily operations in a fast-paced outpatient setting.

You will guide new patients through the intake process, maintain friendly professionalism, and coordinate with clinical staff to ensure a seamless patient experience. Monday–Friday, 8:00am–5:00pm; excellent training and room for growth.

Qualifications

• High School Diploma or GED required.
• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare or addiction medicine preferred.
• Lived addiction experience is a plus.

Responsibilities

• Check in patients and receive payments; assist in daily operations.
• Maintain friendly, professional attitude toward patients; offer a top-tier experience.
• Guide new patients through the intake process for a smooth visit.
• Collect urine and saliva samples for drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical/clinical staff for patient intakes.
• Provide clerical and logistical support and manage patient accounts.

Skills

Customer service

Healthcare experience

Office administration

Communication

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers is seeking a Medical Receptionist to greet patients, check in, handle payments, and support daily operations in a fast-paced outpatient setting.

You will guide new patients through the intake process, maintain friendly professionalism, and coordinate with clinical staff to ensure a seamless patient experience. Monday–Friday, 8:00am–5:00pm; excellent training and room for growth.