Patient Front Desk Specialist — Growth & Premium Pay

Endeavor Health; Buffalo Grove (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Premium pay

Career pathways to promote growth

Medical, dental, and vision options

Tuition reimbursement

Free parking

Wellness program

Savings plan HSA options

Retirement options with company match

Paid time off and holiday pay

Community involvement opportunities

Job summary

Endeavor Health is seeking a Medical Office Receptionist for Specialty Clinics in Buffalo Grove, IL. The role is full-time (40 hours/week) with hours Monday–Friday 8:30 AM–5:00 PM and occasional weekend rotations.

Location is 15 S Mchenry Rd, Buffalo Grove, with some travel to other locations and flexible hours to meet operational needs. You will handle reception, scheduling, patient check-in, co-pays, and coordinating with multiple departments.

Qualifications

• One year of customer service experience or interaction with the public.
• Knowledge of medical terminology preferred.
• Proficient computer skills required.

Responsibilities

• Reporting to the Site Supervisor, provides office support including reception, scheduling, and patient assistance related duties at designated points of service to insure a high-quality level of patient service and satisfaction.
• Greets incoming patients and visitors at various points of service within the facility providing congenial and hospitable customer service.
• Registers new patients and schedules appointments for providers and services.
• Reschedules appointments and follows up on cancelled and missed appointments.
• Collects co pays and balances and makes follow up appointments as necessary.
• Operates standard office machines including computer, calculator, photocopier, fax and credit card terminal.
• May assist with medical records and clinical personnel as needed.
• Maintains work and waiting areas in a neat and professional manner.

Skills

Customer service

Medical terminology

Proficient computer skills

Education

High school diploma

Job description

Endeavor Health is seeking a Medical Office Receptionist for Specialty Clinics in Buffalo Grove, IL. The role is full-time (40 hours/week) with hours Monday–Friday 8:30 AM–5:00 PM and occasional weekend rotations.

Location is 15 S Mchenry Rd, Buffalo Grove, with some travel to other locations and flexible hours to meet operational needs. You will handle reception, scheduling, patient check-in, co-pays, and coordinating with multiple departments.