Patient Food Hospitality Attendant

Orlando Health; Orlando (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

Orlando Health is seeking a Patient Food and Hospitality Attendant to provide exceptional service to patients and guests. This full-time position involves delivering meals, ensuring dietary needs are met, and maintaining a clean work environment. Join a recognized employer committed to employee well-being and growth.

Benefits

Competitive Pay

All Inclusive Benefits

Student loan repayment

Tuition reimbursement

FREE college education programs

Paid paternity leave

Fertility benefits

PTO/Holidays

Qualifications

• Prior customer service experience within the food/serving industry preferred.

Responsibilities

• Provides service above and beyond expectations to ensure a memorable dining experience.
• Responsible for delivery of trays and ensuring timely service.
• Maintains compliance with all Orlando Health policies and procedures.

Skills

Communication

Customer Service

Education

Ability to read and recognize similarities and differences

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Position Summary

Department: STC Food and Nutrition

Title: Patient Food and Hospitality Attendant

Status: Full-Time

Shift: Varies

ORLANDO HEALTH - ST. CLOUD HOSPITAL

Situated in the heart of St. Cloud, Florida, Orlando Health St. Cloud Hospital is an 84-bed acute-care community hospital offering comprehensive emergency, inpatient and outpatient care. Specialties include cardiology, critical care, infectious disease, orthopedics, radiology and surgical services. The ER features a designated geriatric section for specialized emergency care, and the hospital has earned The Joint Commission’s Gold Seal of Approval for Advanced Primary Stroke Center Accreditation. The campus also is home to Outpatient Rehabilitation Services and a Wound Healing and Hyperbaric Center. Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2022 and 2023.

Forbes has named Orlando Health as one of America's Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

TOP REASONS TO CHOOSE ORLANDO HEALTH - ST. CLOUD HOSPITAL

• Competitive Pay
• Evening, nights, and weekend shift differentials offered for qualifying positions.
• All Inclusive Benefits - that start day one!
• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees (ask the recruiter for more info about our benefits!)
• Forbes Recognizes Orlando Health as a Best-In-State Employer
• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.
• Employee-centric
• Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2022 and 2023
  

Responsibilities

Position Summary

The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.

Essential Functions

• Displays excellent communication and customer service skills with patients, nursing staff and visitors
• Responsible for delivery of the proper tray to the correct patient using proper customer service skills.
• Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient.
• Responsible for arranging trays on delivery cart and logging delivery times.
• Logs tray locations and ensures trays are delivered to patients within a reasonable required time.
• Responsible for collection of money for guest trays and the logging of money with the diet office.
• Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned
• Coordinates tray delivery with the expeditor and with the diet office when necessary.
• Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness.
• Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards.
• Accurately takes and checks patient menus according to physician diet orders,
• Adheres to patient’s food allergies, intolerance’s and food preferences in a timely fashion. Knowledgeable of nutritional meal patterns and able to modify diets accordingly with the assistance of the Diet Office System.
• Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms.
• Interacts appropriately with a culturally diverse population.
• Follows chain of command when communicating departmental and individual concerns or problems.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
  
  

Qualifications

Education/Training

• Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
  
  

Licensure/Certification

• None
  
  

Experience

• Priorcustomer service experience within the food/serving industry preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Orlando Health by 2x

Get notified about new Food Service Worker jobs in Orlando, FL.

Green Room Server House of Blues Orlando at Disney Springs

Backstage Catering Attendant|Part-time| Dr. Phillips Center for the Performing Arts

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.