Patient Food Hosp Attendant - Orlando Health - Health Central Hospital - Full Time

PRINCETON BAPTIST MEDICAL CENTER; Ocoee (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Ocoee is seeking a Patient Food Hospitality Attendant to deliver exceptional service to patients and guests. Responsibilities include tray delivery, maintaining cleanliness, and supporting nutritional needs, ensuring a positive dining experience.

Qualifications

• Ability to write simple correspondence and respond to common inquiries or complaints.

Responsibilities

• Deliver proper trays to the correct patients using appropriate customer service techniques.
• Monitor patient diet prescriptions, order changes, nourishment requests, and quality standards.

Skills

Communication

Customer Service

Education

Ability to read and recognize differences between words and numbers

Job description

Join to apply for the Patient Food Hosp Attendant - Orlando Health - Health Central Hospital - Full Time role at PRINCETON BAPTIST MEDICAL CENTER

Position Summary

The Patient Food Hospitality Attendant is dedicated to providing exceptional customer service to Orlando Health patients and guests, ensuring a memorable food and dining experience.

Responsibilities

1. Display excellent communication and customer service skills with patients, nursing staff, and visitors.
2. Deliver proper trays to the correct patients using appropriate customer service techniques.
3. Support the nutritional needs of patients as part of the Orlando Health team.
4. Arrange trays on delivery carts and log delivery times.
5. Log tray locations and ensure timely delivery to patients.
6. Collect money for guest trays and record transactions with the diet office.
7. Remove soiled trays and maintain cleanliness of work areas.
8. Coordinate tray delivery with the expeditor and diet office as needed.
9. Assist with tray expediting, checking for accuracy and completeness.
10. Monitor patient diet prescriptions, order changes, nourishment requests, and quality standards.
11. Accurately take and verify patient menus according to physician diet orders.
12. Adhere to patient food allergies, intolerances, and preferences, modifying diets with the Diet Office System's assistance.
13. Model essential service behaviors, including effective communication and cooperation with patients, staff, and visitors.
14. Interact appropriately with a culturally diverse population.
15. Follow chain of command for departmental concerns.
16. Maintain regular, punctual attendance in accordance with Orlando Health policies and applicable laws.
17. Comply with all Orlando Health policies and procedures.

Qualifications

Education/Training

Ability to read and recognize differences between words and numbers. Ability to write simple correspondence and respond to common inquiries or complaints.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitals and Health Care