Front Desk & Guest Services Coordinator - Day Shift

Genesis HealthCare, Inc.; Shillington (Berks County); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance

401K

Paid Time Off

On-Demand Pay

Job summary

Genesis HealthCare, Inc. is seeking a receptionist for the day shift in a nursing center, with casual/prn scheduling. You will be the first point of contact for patients, families and visitors, handling calls and directing guests while maintaining accurate patient/resident records.

The role requires strong communication, English proficiency and familiarity with Google Docs/Sheets/Slides. This on-site position offers flexibility to support patient services in a long-term care setting.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

English language proficiency

Excellent communication

Education

High school degree or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis HealthCare, Inc. is seeking a receptionist for the day shift in a nursing center, with casual/prn scheduling. You will be the first point of contact for patients, families and visitors, handling calls and directing guests while maintaining accurate patient/resident records.

The role requires strong communication, English proficiency and familiarity with Google Docs/Sheets/Slides. This on-site position offers flexibility to support patient services in a long-term care setting.