Patient-Focused Medical Secretary & Scheduling Pro

Geneva General Hospital; City of Geneva (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Geneva General Hospital is seeking a Medical Secretary to support front-desk workflow, register patients in the EMR, and schedule appointments while completing routine records and releasing information as needed.

The role requires a high school diploma with strong typing and spelling skills, plus office experience. Medical terminology knowledge and prior medical-office work are a plus.

Qualifications

• 1 year prior office experience; good spelling and typing skills; computer knowledge; ability to organize workload
• Prior clerical or receptionist experience required
• Preferred: 1 year in a medical office; experience with coding procedures; customer relations or hospital experience or related medical training program

Responsibilities

• Perform clerical and receptionist duties; answer incoming phone calls; register patients and schedule appointments
• Log patient demographic information into EMR per workflow; obtain treatment, billing and consent signatures
• Support pre-visit planning and patient-centered care workflows; introduce patients to the medical home model; encourage access to care team during and after office hours

Skills

Communication

Typing

Education

High School graduate

Medical terminology course

Job description

The Medical Secretary's responsibilities are to perform clerical and receptionist duties. Answers incoming phone calls, registers patients, and schedules appointments as needed. Performs various clerical/support functions in conjunction with the completion and processing of all types of records including electronic filing and routine release of information requests. Performs other tasks as assigned. The Medical Secretary is responsible to log patient demographic information into EMR per designated workflow and obtain necessary treatment, billing and consent signatures. Staff also responsible to conduct aspects of pre-visit planning and conductive work in accordance with practice workflow and goals as a patient centered medical home. Introduces new patients to the medical home model. Encourages and informs patients how to access their care team during and after office hours.

Qualifications

EDUCATION:
Minimum:
• High School graduate
Preferred:
• Medical terminology course preferred


LICENSE:

PROFESSIONAL CERTIFICATIONS:

WORK EXPERIENCE:
Minimum:
• 1 year prior experience in an office setting, above average spelling, typing skills, computer knowledge, the ability to organize work and meet realistic work load.
• Previous experience in clerical or receptionist position required
Preferred:
• 1 year prior experience in a medical office.
• Experience with coding procedures is desired.
• Customer relations, hospital experience or satisfactory completion of related medical practice training program.


SKILLS:
Minimum:
• Must demonstrate the ability to communicate clearly and pleasantly to staff, physicians, patients and visitors.
• Able to perform under pressure, (relate to patients, hospital staff, physicians and visitors)

Location

Salary Range

21.38

Employee Classification

None

Holiday Requirement

No Holidays

On Call Requirement

None

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