Patient-Focused Medical Office Specialist

Goodneighborcommunityhealthcenter; Columbus (NE); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Full-time benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Retirement plan

Growth opportunities

Weekends off

Hands-on training

Stable schedule

Job summary

Good Neighbor Community Health Center is seeking a friendly Medical Office Specialist to support daily front office operations and ensure a welcoming experience for every patient. You will answer calls, schedule appointments, verify patient information, and assist with billing and payments.

Ideal candidates have a high school diploma, strong communication skills, and the ability to multitask in a busy healthcare environment.

Qualifications

• High School diploma or equivalent.
• Strong computer and data entry skills.
• Excellent communication and customer service.
• Strong attention to detail and organizational abilities.
• Ability to multitask while maintaining professionalism and accuracy.
• Ability to work independently and as part of a team.
• Preferred bilingual English/Spanish.

Responsibilities

• Support daily front office operations and ensure a smooth, welcoming experience for every patient.
• Answer and manage incoming phone calls as needed
• Schedule appointments accurately and efficiently
• Verify and update patient information in the medical record
• Collect co-pays and patient payments
• Assist patients with payment plan processes
• Coordinate communication between patients and clinical staff
• Support billing and administrative workflows
• Help maintain an organized and positive front office environment

Skills

Strong communication

Customer service

Data entry

Detail-oriented

Multitasking

Team player

Work independently

Education

High School Diploma or equivalent

Job description

Good Neighbor Community Health Center is seeking a friendly Medical Office Specialist to support daily front office operations and ensure a welcoming experience for every patient. You will answer calls, schedule appointments, verify patient information, and assist with billing and payments.

Ideal candidates have a high school diploma, strong communication skills, and the ability to multitask in a busy healthcare environment.