Patient Experience Medical Office Specialist

Methodist Healthcare; San Antonio (TX); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with matching contribution

Employee Stock Purchase Plan

Tuition assistance

Certification support

Fertility and family building benefits

Life insurance

Job summary

HCA Healthcare is hiring a Medical Office Specialist to support our practice with clerical expertise and patient-centered care. This full-time role operates Monday through Friday during daytime hours, with no nights or weekends, and focuses on delivering high-quality, efficient service to patients and providers.

You will manage reception, scheduling, registration, insurance verification, and medical records, while adhering to our Code of Conduct and Mission.

Qualifications

• 1-3 year(s) of experience in a medical office setting is preferred
• High School Diploma or GED Required
• Experience using an EHR system is highly preferred
• Experience working in specific specialty is preferred

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Skills

Medical office experience

EHR experience

Customer service

Education

High School Diploma or GED

Job description

HCA Healthcare is hiring a Medical Office Specialist to support our practice with clerical expertise and patient-centered care. This full-time role operates Monday through Friday during daytime hours, with no nights or weekends, and focuses on delivering high-quality, efficient service to patients and providers.

You will manage reception, scheduling, registration, insurance verification, and medical records, while adhering to our Code of Conduct and Mission.