Patient-Focused Medical Office Front Desk

SUBURBAN WOMENS HEALTH SPECIALISTS LTD; Elgin (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

SUBURBAN WOMENS HEALTH SPECIALISTS LTD is seeking a Medical Office Receptionist for an on-site role in Elgin, IL. You will greet patients, manage the front desk, schedule appointments, check patients in/out, and verify insurance information to ensure smooth operations.

This full-time position requires strong phone etiquette, experience in medical office reception, and excellent communication while maintaining patient confidentiality.

Qualifications

• Strong phone etiquette and professional communication are required for handling inquiries.
• Experience with appointment scheduling and calendar management in a medical setting is essential.
• Knowledge of receptionist duties in a medical office including patient check-in/out and front desk organization is expected.
• Ability to perform insurance verification, confirm coverage, copays, and obtain necessary authorizations.
• Previous experience in a medical office or healthcare environment is required.
• Excellent communication and interpersonal skills with a focus on patient service and confidentiality.
• Basic computer skills and familiarity with electronic health record (EHR) systems are advantageous.
• Strong attention to detail, reliability, and ability to multitask in a fast-paced environment.
• High school diploma or equivalent is required; additional training in medical office administration is a plus.

Responsibilities

• Greet patients and direct calls in a courteous, professional manner.
• Schedule and confirm appointments; manage calendar efficiently.
• Check-in and check-out patients; update demographics and registrations.
• Verify insurance information, copays, and obtain authorizations as needed.
• Coordinate with billing and clinical staff; process forms and maintain records.
• Handle patient inquiries and manage incoming/outgoing correspondence.
• Support day-to-day front desk operations to ensure a smooth patient experience.

Skills

Phone etiquette

Appointment scheduling

Medical front desk

Insurance verification

Medical office experience

Communication & confidentiality

Basic computer skills

Attention to detail

Education

High school diploma or equivalent

Medical office administration training (plus)

Job description

SUBURBAN WOMENS HEALTH SPECIALISTS LTD is seeking a Medical Office Receptionist for an on-site role in Elgin, IL. You will greet patients, manage the front desk, schedule appointments, check patients in/out, and verify insurance information to ensure smooth operations.

This full-time position requires strong phone etiquette, experience in medical office reception, and excellent communication while maintaining patient confidentiality.