Patient-Focused Medical Office Coordinator

Texas Health Care PLCC; United States; On-site; USD 23,000 - 28,000; Full time

Job summary

Texas Health Care PLCC is seeking a Medical Office Administrative Assistant to provide essential clerical support and help maintain smooth patient flow. You will handle multi-line phone systems, schedule appointments, verify insurance, and maintain patient records with confidentiality.

The role requires a high school diploma or GED, 1–2 years in an administrative role (medical setting preferred), and strong communication and organizational skills.

Qualifications

• High School diploma or GED required.
• 1–2 years in administrative support; medical office preferred.
• Proficiency with Word, Excel, Outlook; EHR experience desirable.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• HIPAA compliance and patient confidentiality.

Responsibilities

• Answer multi-line phone system, direct calls, and take messages.
• Schedule and confirm patient appointments; manage calendar; reschedule as needed.
• Greet and register patients; verify insurance and collect co-pays.
• Prepare patient charts; scan and file records; ensure accuracy and confidentiality.
• Process mail, faxes, and other correspondence.
• Maintain office supplies; place orders as needed.
• Assist with billing inquiries and insurance claims processing.
• Maintain cleanliness and organization of the reception area and waiting room.
• Communicate effectively with patients, physicians, and healthcare staff.
• Perform other duties as assigned by the office manager or medical staff.

Skills

Microsoft Office Suite

Verbal & written communication

Organization & multitasking

HIPAA compliance

Interpersonal skills

Education

High School Diploma or GED

Associates degree or medical admin certification preferred

Tools

Electronic Health Records (EHR)

Job description

Texas Health Care PLCC is seeking a Medical Office Administrative Assistant to provide essential clerical support and help maintain smooth patient flow. You will handle multi-line phone systems, schedule appointments, verify insurance, and maintain patient records with confidentiality.

The role requires a high school diploma or GED, 1–2 years in an administrative role (medical setting preferred), and strong communication and organizational skills.