Patient-Focused Medical Office Assistant (Front Desk)

Freeman Health System; Lincoln (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Ozark Center is seeking a Medical Office Support Staff (MOSS) to greet visitors, manage reception, and keep the medical office running smoothly across its offices. The role handles phone calls, appointment scheduling, collects payments, and ensures HIPAA compliance; requires a High School Diploma and preferably 1 year of medical office or billing experience.

Candidates should enter data accurately and perform other duties as assigned; physical requirements include lifting up to 20 pounds and

Qualifications

• High School Diploma or equivalent is required.
• Preferred: 1 year of medical office or billing experience.

Responsibilities

• Receives incoming phone calls, checks voice mail, and distributes phone messages as applicable.
• Maintain electronic scheduling calendar for follow up appointments, reschedule appointments as needed.
• Collect payments for services rendered at the time of appointment.
• Follow HIPAA standards in securing protected health information.
• Enter data accurately and timely.

Skills

Phone handling

Billing experience

Data entry

Education

High School Diploma or equivalent

Job description

Ozark Center is seeking a Medical Office Support Staff (MOSS) to greet visitors, manage reception, and keep the medical office running smoothly across its offices. The role handles phone calls, appointment scheduling, collects payments, and ensures HIPAA compliance; requires a High School Diploma and preferably 1 year of medical office or billing experience.

Candidates should enter data accurately and perform other duties as assigned; physical requirements include lifting up to 20 pounds and