Patient-Focused Medical Office Admin Specialist

Catawba Valley Health System; Maiden (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Catawba Valley Medical Center seeks an administrative assistant to support patient flow in our medical office. You will register patients, handle calls, schedule visits, and ensure EHRs are prepared for each appointment.

Responsibilities include collecting payments, posting charges, and coordinating with the care team to maintain smooth operations. Prior experience with EHR systems and basic ICD/CPT knowledge is preferred, with a focus on accuracy and customer service.

Qualifications

• High School diploma or equivalent.
• 1 year experience in healthcare admin with EHR and ICD/CPT coding.
• Alternatively, 2 years in Administrative Assistant or Customer Service.
• Internship with accredited Medical Office Assistant program.

Responsibilities

• Register patients accurately and verify information.
• Manage telephone calls and appointment scheduling.
• Prepare and review electronic health records for visits.
• Collect payments and co-pays; enter charges to capture reimbursements.
• Operate in a team-based office environment.

Skills

Administrative tasks

Customer service

Phone management

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

ICD/CPT coding knowledge (preferred)

Job description

Catawba Valley Medical Center seeks an administrative assistant to support patient flow in our medical office. You will register patients, handle calls, schedule visits, and ensure EHRs are prepared for each appointment.

Responsibilities include collecting payments, posting charges, and coordinating with the care team to maintain smooth operations. Prior experience with EHR systems and basic ICD/CPT knowledge is preferred, with a focus on accuracy and customer service.