Patient-Focused Medical Front Desk Coordinator

Summit Medical Group; Knoxville (TN); On-site; USD 29,000 - 38,000; Full time

Job summary

Summit Medical Group at Deane Hill in Knoxville, TN seeks a Multi-Duty Receptionist for a full-time role, Monday–Friday, 8:00 am–5:00 pm. You will greet patients, check them in, verify records, collect copays, and support scheduling in a busy medical office.

Responsibilities include updating patient information, assisting with ambulatory needs, handling calls, filing charts, and coordinating lab work. A High School Diploma or equivalent is required, and one year of medical office experience is

Qualifications

• High School Diploma or equivalent required.
• Prefer one year of experience in a medical office.

Responsibilities

• Greet patients and visitors courteously.
• Check in patients, update information, perform registration, and collect copays.
• Assist patients with ambulatory difficulties and maintain customer service focus.
• Maintain computerized scheduling and follow office scheduling policies.
• Handle calls for appointment confirmations, referrals, and related tasks.
• File charts and coordinate lab work and other correspondence.

Skills

Customer service

Phone handling

Registration/check-in

Education

High School Diploma or equivalent

Job description

Summit Medical Group at Deane Hill in Knoxville, TN seeks a Multi-Duty Receptionist for a full-time role, Monday–Friday, 8:00 am–5:00 pm. You will greet patients, check them in, verify records, collect copays, and support scheduling in a busy medical office.

Responsibilities include updating patient information, assisting with ambulatory needs, handling calls, filing charts, and coordinating lab work. A High School Diploma or equivalent is required, and one year of medical office experience is